Need help booking your NDORS course?
We're happy to help. If you need help to book your Speed Awareness course call TTC on 0330 024 1805
In order to attend an NDORS online Driver Awareness course, you will need one of the following:
• Computer or laptop
• Tablet
• Mobile phone
All devices must have:
✓ Internet access
✓ Web camera
✓ Microphone
✓ Speakers or headphones
✓ Stable internet connection
✓ Enough battery charge to last the full duration of your course
Photo ID is a requirement of the course, therefore if you do not have any Photo ID, you will need to speak with the Police Force who referred you for the course, prior to the course date.
You will be required to have your camera switched on for the full duration of the course. All delegates will be visible during the course.
Yes, you can have a someone present on the day to help set up your equipment. However, once the equipment is set up, they will need to leave the room. We also have a technical support team on hand who can provide assistance if necessary, you can contact them at onlinecoursesupport@ttc-uk.com.
Yes. We do recommend you download and test zoom in advance of your course time to avoid any last-minute hiccups. Refer to your confirmation email for details on how to do this.
You can log back into the online portal https://offer.ndors.org.uk/ where you will be re-directed to your dashboard. Here you will be able to find the course link.
Alternatively, you can contact us at coursebooking@ttc-uk.com, where you can organise to have your joining instructions resent.
There is no specific test, however you are required to engage fully throughout the online course as instructed by the trainer in order to successfully complete the course.
Please refer to the zoom guidance document contained within your confirmation email, or by clicking the button below:
You will receive the joining instructions within 24 hours of your course date. Once you have used the login details you will be presented with a screen to confirm you are in the virtual waiting room. The trainer will complete ID checks on an individual basis, and this can take between 10-20 minutes to complete.
Yes, you will have the opportunity to rebook which will be subject to availability before your completion date and a re-arrangement fee will be applicable.
In order for you to concentrate and engage fully, it is a requirement to be able to complete the course in a quiet space with no distractions. We are offering several courses throughout the day, so maybe consider the best time slot that would match your needs. Ultimately if you cannot attend and complete the course, then one of the other prosecution options will need to be considered.
Every effort will be made to accommodate any special requirements providing TTC 2000 Ltd has been notified of specific requests or reasonable adjustments required in advance. If no such indication has been made TTC 2000 Ltd will not be held responsible for failing to provide these. If you require personal care during the duration of your course you will need to provide your own carer, again you must notify TTC 2000 Ltd if this is the case. Please contact TTC to discuss your requirements further.
As this is an alternative to prosecution, you will have to choose one of the other available options from your Police offer letter.
Unfortunately, not. Once the Conditional Offer has been processed by the police, it is not possible to change it.
Yes. Please ensure you supply their name beforehand. For more information about using an interpreter, click the button below.
Our Online Driver Awareness Courses do have the provision of English subtitles. If you require the use of subtitles you should inform TTC in advance of your
course.
You can rebook your course which will be subject to course availability before your completion date. Please
refer to your terms and conditions for details regarding rebooking fees.
We do have a limited number of classroom courses available. Spaces are limited and may not be available in all areas.
Protecting the confidentiality of our clients is of the upmost importance, therefore you must ensure that nobody other than the course participant can view your screen. You must attend the online course in a private room with your screen facing a wall to prevent anyone other than yourself from hearing and seeing the course content.
Unless you are using the device to participate in the course, mobile phones are not allowed to be used during a course. They should be switched off throughout although you can use them during the scheduled breaks.
The same goes for iPads or other communication tools. These policies are applied so that the courses can take place without the disruption of active mobile phones or other devices. If you are using a smartphone or tablet to attend the course, then you will need to activate ‘do not disturb’ from the device settings.
The filming and/or recording or reproduction or posting on social media of any part of a course is strictly prohibited as this infringes data protection laws and privacy of other delegates.
Anyone using a mobile phone, or any other recording equipment, is liable to be excluded from taking any further part in the course and the case will be referred back to the police who will normally institute criminal proceedings for the original offence.
We're happy to help. If you need help to book your Speed Awareness course call TTC on 0330 024 1805