Duty of care assurance for taxi licensing authorities
TTC is at the forefront of delivering specialist training programmes for taxi and private hire drivers on behalf of local authorities.
Using a combination of in-vehicle coaching, workshop training and written competency assessment, our courses help councils meet their legal, moral and financial duty of care, while raising driver standards and improving relationships with private hire operators.
Workshop sessions can be run online or in-person and cover a range of issues around passenger safety, satisfaction and experience including non-punitive complaint remediation, safeguarding and disability awareness.
They are suitable for operators, office staff, passenger assistants or drivers and could also be used as part of an induction or periodic training program to support the duty of care process within councils.
With around 900 approved trainers nationwide, TTC can deliver courses anywhere in the UK, either at a local site, one of our many training venues or conveniently online. Weekends as well.
We can also work with local authorities and licencing officers to create bespoke training to meeting their own driving standards and requirements along with all assessment results and reporting.
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Explore TTC’s private hire and taxi driver courses
Workshops available in-person or online
Disability Awareness Training for the Taxi Trade
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Disability Awareness Training
Professional Standards for the Taxi Trade
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Professional Standards
Safeguarding Training for the Taxi Trade
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Safeguarding Training
Taxi Driving Assessment
Benefits of TTC’s private hire and taxi driver courses
Reduce the time to licence for private hire and taxi drivers
Successful delegates will receive a certificate of completion which has the added benefit of improving public perception and can be used to significantly reduce the time it takes for new taxi and private hire drivers to get their licence.
Reduce your drivers’ risks
Course material is specifically tailored to reduce driver risk and develop the understanding, knowledge and skills to safely transport passengers in a professional manner. Where appropriate, we can undertake a training needs analysis and identify the key learning outcomes.
Meet your duty of care
Course material is specifically designed to satisfy the requirements of duty of care, the Health and Safety at Work Act, Equality Act and LGA Councillors’ Handbook as well as the recommendations in the statutory Taxi and PHV standards.
Save time on driver licence checks
Why not use TTC for checking and managing your driver licences and save days of manual work. TTC’s Continuum platform automates fast, accurate and secure driver licence checks and rechecks. And it’s pay-as-you-go so you only pay for what you need.
With TTC you’re in safe hands
TTC is the UK’s largest road safety service provider. We deliver millions of hours of in-person, on-road and online training, hundreds of thousands of licence-checks and help to reduce work related road risk for growing numbers of enlightened businesses every year.