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Victim Awareness Course

Using engaging modules based on psychological research, the workshop-style course helps them think about the impact of their behaviour on others and gives them the knowledge and skills to change it.

Participants are usually people arrested for minor offences of theft, common assault, public order and criminal damage. They are guided through a process including peer-to-peer discussions and exercises to help them recognise their personal triggers and motivate them to make fairer, better decisions.

Clear, engaging and practical, with a range of payment options and friendly customer support, our Victim Awareness Course is delivered online.

Location: Online from home

Duration: 3 hours

Price: £60

No police involvement

Flexible payment options available

Evening and weekend courses available

Contact us on 0292 294 0020

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What’s in it for participants

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You’ll feel more confident and in control

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You won’t get a criminal record

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Take part in the privacy of your own home

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Find about ongoing help and support

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Course information

This course is only for people who have been given a referral notice to attend a Victim Awareness Course by the police as part of a community resolution or conditional caution following an offence. To avoid further action and fulfil the conditions of your referral, you must make your booking within 14 days of the date of your offence and have completed the course successfully within 12 weeks.

Can I change my course booking?

Providing there is sufficient time within the deadline given by the police, you can change your course once you have booked. If you do it within 14 days of making your booking there’s no fee to change or reschedule your course. After 14 days you will incur a £30.00 rearrangement fee.

If you change your booking within 14 days of the course starting, you will need to pay a £60.00 rearrangement fee.

For more details, please see our course terms and conditions.

In the event of you being unable to attend or complete your course due to illness, a rearrangement fee will be applicable. But this may be refunded upon receipt of a medical certificate and after review by us.

What is a Victim Awareness Course like?

The course is a relaxed and informative online interactive workshop facilitated by a licensed trainer. There is no police involvement and there is no test at the end. The session is delivered as a virtual classroom using Zoom. If you feel or think you might not be able to participate in an online virtual classroom, please call one of our customer care team on 0292 294 0020 to discuss alternative arrangements.

Original photo ID

You must bring photo identification such as a valid passport to the course which will be checked at registration. This must be an original physical document; digital copies will not be accepted. If you do not have photographic ID, you must bring two other forms of identification such as a recent utility bill, bank statement and/or debit/credit card. Failure to produce such identification will result in your exclusion from the course.

Every effort will be made to offer an alternative date, provided there is sufficient availability and time within the police deadline. A further rearrangement fee will be required.

If you do not have photo ID, you will need to speak to the police force who referred you for the course, prior to your course date.

Bringing an interpreter

The course is only available in English and Welsh languages. For anyone whose English/Welsh language skills are limited, and this will restrict their ability to complete a course, we recommend you make arrangements for an interpreter to help you. Although it is your responsibility to do this, we will need to know who this person is as they will also need to provide ID. Check out our advice page for all the information you need.

Read more about this course

How long is a Victim Awareness Course?

The course lasts 3 hours and starts promptly. You need to be settled and ready to start at the time stated on your joining instructions. You will not be allowed entry if you are late. A short comfort break is included within the course.

Maximum number of attendees

We limit the number of participants to 12 to ensure each participant has the opportunity to engage fully with the exercise and discussions.

How to book a Victim Awareness Course

Contact us direct to book this course on 0292 294 0020 or click the button below to send us a message. Don’t forget to tell us if you think you’ll need extra help like an interpreter.

Please remember that you only have 14 days from the date of your offence to book a course, and 12 weeks to complete a course to meet the requirements of your Out of Court Disposal order.

Once you have booked and paid, you’ll get a confirmation email from us with all the details you need about joining your course.

Time limits on booking and attending a course

You have 14 days from the date of your offence to book onto a course and you must have completed a course within 12 weeks of the offence date. TTC has no control over the completion date. This will be set by the police.

How much does a Victim Awareness Course cost?

The victim awareness course costs £60.00. If you wish to pay by instalments, a non-refundable minimum deposit of £30.00 is required at time of booking. All course fees must be paid in full at least 14 days prior to the course start date or your place will be cancelled, and you will forfeit any fees paid.

We accept payments by all major debit and credit cards, cheques, postal orders, banker’s drafts, cash, BACS transfer and mobile banking apps.

Arriving at your course

You must be online and logged into your course at least 15 minutes before the start time to allow for registration. Late arrivals will be refused entry, and their case may be referred back to the police.

When can I do a Victim Awareness Course?

This is an online course and we offer a comprehensive choice of course dates and start times, including weekends. This means even people with the busiest lives get the best possible chance of completing their course within the date limit set by their referring police force.

Areas covered

TTC delivers courses in the following police force areas: West Mercia, Gwent, North Wales and South Wales.

Getting online

Your course will be delivered online via Zoom. We’ll send you your joining instructions by email the day before, which will contain the meeting link along with the unique meeting ID and password.

We’ve got a range of great support and materials to help even the least confident computer user get online successfully. Take a look at our online help page for FAQs and a step-by-step guide. If you’re still having technical difficulties with Zoom, you can contact our dedicated Online Course Support Team at

Accommodating people with additional needs

As long as you let us know in advance, we will make every effort to accommodate any special requirements you have. We can switch on English language subtitles for all our online courses. There is no charge for this. If you need to bring a British Sign Language i (BSL) interpreter or a speech-to-text reporter, please notify us at the time of booking. If you have already booked and haven’t yet informed us of any special requirements you have, please call us on 0292 294 0020.

Terms & conditions

Click here to download and read our complete terms and conditions for this course.

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Need help booking your Victim Awareness Course? Our friendly agents can give you a hand on: 0292 294 0020