{"id":1326,"date":"2024-05-09T07:53:20","date_gmt":"2024-05-09T07:53:20","guid":{"rendered":"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/?page_id=1326"},"modified":"2025-03-27T10:56:46","modified_gmt":"2025-03-27T10:56:46","slug":"zoom-technical-support","status":"publish","type":"page","link":"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/zoom-technical-support\/","title":{"rendered":"Zoom technical support"},"content":{"rendered":"\n<div class=\"wp-block-cover alignfull is-light cutout-banner\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-primary-background-color has-background-dim-40 has-background-dim\"><\/span><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-100000462\" alt=\"Customer call centre\" src=\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/2024\/02\/call-centre-contact.jpg\" data-object-fit=\"cover\" srcset=\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/2024\/02\/call-centre-contact.jpg 2525w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/2024\/02\/call-centre-contact-300x200.jpg 300w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/2024\/02\/call-centre-contact-768x512.jpg 768w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/2024\/02\/call-centre-contact-1024x683.jpg 1024w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/2024\/02\/call-centre-contact-1536x1024.jpg 1536w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/2024\/02\/call-centre-contact-2048x1365.jpg 2048w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/2024\/02\/call-centre-contact-150x100.jpg 150w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/2024\/02\/call-centre-contact-1000x667.jpg 1000w\" sizes=\"(max-width: 2525px) 100vw, 2525px\" \/><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h1 class=\"wp-block-heading has-white-color has-text-color has-link-color wp-elements-a533dbc4eed2d247b3fb79823bcc7b15\">Zoom technical support for online courses<\/h1>\n\n\n\n<div class=\"wp-block-buttons is-horizontal is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-1 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link has-primary-color has-secondary-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/contact-us\/\" target=\"_blank\" rel=\"noreferrer noopener\">Contact Us<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\"><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-medium-font-size\">Thank you for choosing TTC.  This Zoom technical support guide will walk you through how to best prepare and setup your device to access your online course successfully.<\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong>Contents:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-medium-font-size\"><a href=\"#DLZoom\">Getting ready to use Zoom.<\/a><\/li>\n\n\n\n<li class=\"has-medium-font-size\"><strong><a href=\"#DLZoomWin\">Downloading Zoom on a Windows desktop or laptop.<\/a><\/strong><\/li>\n\n\n\n<li class=\"has-medium-font-size\"><strong><a href=\"#DLZoomApple\">Downloading Zoom on an Apple device, smartphone or tablet.<\/a><\/strong><\/li>\n\n\n\n<li class=\"has-medium-font-size\"><strong><a href=\"#DLZoomAndroid\">Downloading Zoom on an Android device, smartphone or tablet.<\/a><\/strong><\/li>\n\n\n\n<li class=\"has-medium-font-size\"><a href=\"#ZoomTest\">Complete a Test Meeting on Zoom.<\/a><\/li>\n\n\n\n<li class=\"has-medium-font-size\"><a href=\"#ZoomWinAppPerms\">Windows\/Desktop App Permissions.<\/a><\/li>\n\n\n\n<li class=\"has-medium-font-size\"><a href=\"#ZoomMacAppPerms\">Apple Mac\/MacBook App Permissions.<\/a><\/li>\n\n\n\n<li class=\"has-medium-font-size\"><a href=\"#ZoomAndroidAppPerms\">Android Smartphone\/Tablet App Permissions.<\/a><\/li>\n\n\n\n<li class=\"has-medium-font-size\"><a href=\"#ZoomiPhoneAppPerms\">iPhone\/iPad App Permissions.<\/a><\/li>\n\n\n\n<li class=\"has-medium-font-size\"><a href=\"#JoinOnlineCourse\">Joining your online course with TTC.<\/a><\/li>\n\n\n\n<li class=\"has-medium-font-size\"><strong><a href=\"#StillExpProb\">Still experiencing problems?  TTC is here to help.<\/a><\/strong><\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile\" style=\"margin-top:4rem;margin-bottom:4rem;padding-top:0rem;padding-bottom:0rem\"><figure class=\"wp-block-media-text__media\"><img decoding=\"async\" src=\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/2024\/03\/training-online-2-1024x683.jpg\" alt=\"Person on laptop call\" class=\"wp-image-1000006602 size-full\" srcset=\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/2024\/03\/training-online-2-1024x683.jpg 1024w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/2024\/03\/training-online-2-2048x1365.jpg 2048w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/2024\/03\/training-online-2-300x200.jpg 300w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/2024\/03\/training-online-2-768x512.jpg 768w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/2024\/03\/training-online-2-1536x1024.jpg 1536w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/2024\/03\/training-online-2-150x100.jpg 150w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/2024\/03\/training-online-2-1000x667.jpg 1000w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"has-medium-font-size\">Using a computer or laptop provides the best experience, however, tablets and smartphones are also acceptable. The device will need to have a front-facing camera, microphone, and speakers. We advise against the use of Chromebooks, as they are not always compatible with the latest Zoom updates.<\/p>\n<\/div><\/div>\n\n\n\n<div id=\"DLZoom\" class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\" style=\"margin-top:0rem;margin-bottom:2rem;font-style:normal;font-weight:500\">Getting ready to use Zoom<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-2 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-right:var(--wp--preset--spacing--small)\">\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"123\" src=\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Zoom-Logo.png\" alt=\"Zoom Logo\" class=\"wp-image-1325\" srcset=\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Zoom-Logo.png 400w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Zoom-Logo-300x92.png 300w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Zoom-Logo-220x68.png 220w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/figure>\n\n\n\n<p>You can download the Zoom application using the <strong>Download Zoom<\/strong> button, or by visiting:<\/p>\n\n\n\n<p><a href=\"https:\/\/www.zoom.us\/download\">https:\/\/www.zoom.us\/download<\/a><\/p>\n\n\n\n<p>To help make the download and installation process as simple as possible, we have provided separate download guides, depending on the type of device you have. <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group has-secondary-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"border-radius:20px\">\n<h3 class=\"wp-block-heading has-primary-color has-text-color has-link-color has-medium-font-size wp-elements-bc1f5a8891a8c36222ef029dd539f4cf\" style=\"font-style:normal;font-weight:700\"><strong>You will need to download the Zoom app to the device you are intending to use on the day of the course. <\/strong><\/h3>\n\n\n\n<p>We highly recommend you download the Zoom app in advance of your course. You may experience camera or microphone connectivity issues if joining from the browser. <\/p>\n\n\n\n<p><strong>Please Note: <\/strong>You do not need to \u201cSign up\u201d or \u201cSign in\u201d to Zoom to access the course.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-2 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-primary-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/www.zoom.us\/download\" target=\"_blank\" rel=\"noreferrer noopener\">Download Zoom<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<div id=\"DLZoomWin\" class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:4rem;margin-bottom:4rem\">\n<h2 class=\"wp-block-heading\" style=\"margin-top:0rem;margin-bottom:2rem;font-style:normal;font-weight:500\">Downloading Zoom on a Windows desktop or laptop<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-3 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-right:var(--wp--preset--spacing--small)\">\n<p>In the Download Centre, click on the option<strong> \u201cDownload (64-bit)\u201d<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"982\" height=\"532\" src=\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/11\/Zoom-Downoad-Screenshot-2024-11-29-155131-with-arrow.png\" alt=\"\" class=\"wp-image-1449\" srcset=\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/11\/Zoom-Downoad-Screenshot-2024-11-29-155131-with-arrow.png 982w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/11\/Zoom-Downoad-Screenshot-2024-11-29-155131-with-arrow-300x163.png 300w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/11\/Zoom-Downoad-Screenshot-2024-11-29-155131-with-arrow-768x416.png 768w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/11\/Zoom-Downoad-Screenshot-2024-11-29-155131-with-arrow-185x100.png 185w\" sizes=\"auto, (max-width: 982px) 100vw, 982px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group has-secondary-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"border-radius:20px\">\n<h3 class=\"wp-block-heading has-primary-color has-text-color has-link-color has-medium-font-size wp-elements-2748a5de63ddf608ca4829d741e61e78\" style=\"font-style:normal;font-weight:700\">Installing Zoom on a Windows OS:<\/h3>\n\n\n\n<p>If you are downloading Zoom onto a Windows device, a file called \u201c<strong>ZoomInstaller.exe<\/strong>\u201d will be downloaded, which you will need to \u201c<strong>Run<\/strong>\u201d to install Zoom. Download will begin and installation completed.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-3 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-primary-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/www.zoom.us\/download\" target=\"_blank\" rel=\"noreferrer noopener\">Download Zoom<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<div id=\"DLZoomApple\" class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:4rem;margin-bottom:4rem\">\n<h2 class=\"wp-block-heading\" style=\"margin-top:0rem;margin-bottom:2rem;font-style:normal;font-weight:500\">Downloading Zoom on an Apple device, smartphone or tablet<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-4 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-right:var(--wp--preset--spacing--small)\">\n<p>In the Download Centre, click Download on the option for \u201c<strong>Zoom Workplace desktop app<\/strong>\u201d<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"794\" height=\"310\" src=\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Zoom-Download-Centre.png\" alt=\"Zoom Download Centre screenshot\" class=\"wp-image-1324\" srcset=\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Zoom-Download-Centre.png 794w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Zoom-Download-Centre-300x117.png 300w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Zoom-Download-Centre-768x300.png 768w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Zoom-Download-Centre-220x86.png 220w\" sizes=\"auto, (max-width: 794px) 100vw, 794px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group has-secondary-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"border-radius:20px\">\n<h3 class=\"wp-block-heading has-primary-color has-text-color has-link-color has-medium-font-size wp-elements-ec4d28b639c70c64769e21efbd3fa1df\" style=\"font-style:normal;font-weight:700\">For Apple iOS smartphones and tablets:<\/h3>\n\n\n\n<p>You can download the Zoom App for iOS by simply opening the <strong>App Store<\/strong> from your Homepage.  In the search box, type <strong>Zoom<\/strong> to search and select <strong>Zoom Workplace<\/strong> to install.<\/p>\n\n\n\n<p>Press: <strong>Install\/Get<\/strong><br>You may need to enter your Apple ID and Password to complete the download.  Once the app has downloaded, you will find the Zoom app on the home screen of your device<\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><a href=\"https:\/\/apps.apple.com\/us\/app\/zoom-workplace\/id546505307\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"357\" src=\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/App-Store-Download-on-the-App-Store-icon-1024x357.jpg\" alt=\"Download on the App Store\" class=\"wp-image-1303\" style=\"width:247px;height:auto\" srcset=\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/App-Store-Download-on-the-App-Store-icon-1024x357.jpg 1024w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/App-Store-Download-on-the-App-Store-icon-300x104.jpg 300w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/App-Store-Download-on-the-App-Store-icon-768x267.jpg 768w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/App-Store-Download-on-the-App-Store-icon-1536x535.jpg 1536w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/App-Store-Download-on-the-App-Store-icon-2048x713.jpg 2048w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/App-Store-Download-on-the-App-Store-icon-220x77.jpg 220w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/App-Store-Download-on-the-App-Store-icon-1920x669.jpg 1920w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/App-Store-Download-on-the-App-Store-icon-1000x348.jpg 1000w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<div id=\"DLZoomAndroid\" class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:4rem;margin-bottom:4rem\">\n<h2 class=\"wp-block-heading\" style=\"margin-top:0rem;margin-bottom:2rem;font-style:normal;font-weight:500\">Downloading Zoom on an Android device, smartphone or tablet<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-5 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-right:var(--wp--preset--spacing--small)\">\n<p>In the Download Centre, click Download on the option for \u201c<strong>Zoom Workplace mobile apps<\/strong>\u201d<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1156\" height=\"242\" src=\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Zoom-Android-Workplace-Mobile-Apps.png\" alt=\"Zoom - Android Workplace Mobile Apps\" class=\"wp-image-1329\" srcset=\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Zoom-Android-Workplace-Mobile-Apps.png 1156w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Zoom-Android-Workplace-Mobile-Apps-300x63.png 300w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Zoom-Android-Workplace-Mobile-Apps-1024x214.png 1024w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Zoom-Android-Workplace-Mobile-Apps-768x161.png 768w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Zoom-Android-Workplace-Mobile-Apps-220x46.png 220w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Zoom-Android-Workplace-Mobile-Apps-1000x209.png 1000w\" sizes=\"auto, (max-width: 1156px) 100vw, 1156px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group has-secondary-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"border-radius:20px\">\n<h3 class=\"wp-block-heading has-primary-color has-text-color has-link-color has-medium-font-size wp-elements-104b3f75af6d68ca5343c6702f3e638b\" style=\"font-style:normal;font-weight:700\">Install from Play Store:<\/h3>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-9 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"437\" height=\"479\" src=\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Google-Play-Store.png\" alt=\"Google Play App icon\" class=\"wp-image-1310\" style=\"width:70px;height:auto\" srcset=\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Google-Play-Store.png 437w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Google-Play-Store-274x300.png 274w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Google-Play-Store-91x100.png 91w\" sizes=\"auto, (max-width: 437px) 100vw, 437px\" \/><\/figure>\n\n\n\n<p>Simply open the Google Play Store, then search for <strong>Zoom<\/strong>.  Select <strong>Zoom Workplace<\/strong> from the search results and click <strong>Install<\/strong>.<\/p>\n<\/div>\n\n\n\n<p>Once the app has downloaded, you will find the Zoom app on the home screen of your device. If you have not logged into your Google Account before \u2013 you may need to sign in before the download can commence.<\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><a href=\"https:\/\/play.google.com\/store\/search?q=zoom&amp;c=apps\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"350\" src=\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Google-Play-Get-it-on-Google-Play-icon-1024x350.jpg\" alt=\"Get it on Google Play\" class=\"wp-image-1309\" style=\"width:247px;height:auto\" srcset=\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Google-Play-Get-it-on-Google-Play-icon-1024x350.jpg 1024w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Google-Play-Get-it-on-Google-Play-icon-300x102.jpg 300w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Google-Play-Get-it-on-Google-Play-icon-768x262.jpg 768w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Google-Play-Get-it-on-Google-Play-icon-1536x525.jpg 1536w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Google-Play-Get-it-on-Google-Play-icon-2048x700.jpg 2048w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Google-Play-Get-it-on-Google-Play-icon-220x75.jpg 220w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Google-Play-Get-it-on-Google-Play-icon-1920x656.jpg 1920w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Google-Play-Get-it-on-Google-Play-icon-1000x342.jpg 1000w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<div id=\"ZoomTest\" class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-12 wp-block-group-is-layout-flex\" style=\"margin-top:4rem;margin-bottom:4rem\">\n<h2 class=\"wp-block-heading\" style=\"margin-top:0rem;margin-bottom:2rem;font-style:normal;font-weight:500\">Complete a test Zoom meeting<\/h2>\n\n\n\n<p>Once you have downloaded Zoom, we highly recommend that you join a test Zoom meeting, to familiarise yourself with the Zoom platform. The test will check your microphone, speakers and camera.  Click on the <strong>Join Zoom Test Meeting<\/strong> button to start.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-4 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-primary-background-color has-background wp-element-button\" href=\"https:\/\/www.zoom.us\/test\" target=\"_blank\" rel=\"noreferrer noopener\">Join Zoom Test Meeting<\/a><\/div>\n<\/div>\n\n\n\n<p>Click <strong>Join<\/strong> to launch the Zoom test meeting.   <\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/www.zoom.us\/test\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"397\" src=\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Zoom-Join-Meeting-Test-1024x397.png\" alt=\"Zoom - Join Meeting Test\" class=\"wp-image-1317\" style=\"width:625px;height:auto\" srcset=\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Zoom-Join-Meeting-Test-1024x397.png 1024w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Zoom-Join-Meeting-Test-300x116.png 300w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Zoom-Join-Meeting-Test-768x298.png 768w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Zoom-Join-Meeting-Test-220x85.png 220w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Zoom-Join-Meeting-Test-1000x388.png 1000w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Zoom-Join-Meeting-Test.png 1047w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p>Follow the on-screen prompts to join the test meeting. Accept any prompts asking for access to your microphone or camera. <\/p>\n\n\n\n<p>If your test meeting was unsuccessful, you may need to check your App permissions.<\/p>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer wp-container-content-1\"><\/div>\n<\/div>\n\n\n\n<div id=\"ZoomWinAppPerms\" class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\"><strong>Windows desktop and laptop app permissions<\/strong><\/h2>\n\n\n\n<p>If you need to check your app permissions, follow the below steps for the device you will be using.<\/p>\n\n\n\n<p class=\"has-primary-color has-text-color has-link-color has-medium-font-size wp-elements-f66a2723850292b97c5352fe4bd078dc\"><strong>Video Issue:<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"347\" height=\"51\" src=\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Windows-11-Search-Bar.png\" alt=\"Windows 11 Search\" class=\"wp-image-1314\" srcset=\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Windows-11-Search-Bar.png 347w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Windows-11-Search-Bar-300x44.png 300w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Windows-11-Search-Bar-220x32.png 220w\" sizes=\"auto, (max-width: 347px) 100vw, 347px\" \/><\/figure>\n\n\n\n<p>Use the <strong>Windows search box<\/strong> (above) to navigate to the <strong>Camera Privacy Settings<\/strong>. Switch on the <strong>Allow apps<\/strong> to access your camera toggle and enable access for Zoom.<\/p>\n\n\n\n<p>If you are using a Lenovo laptop you will need to open the Lenovo Vantage app. Then go to My Device Settings followed by Display and Camera, making sure that the Camera Privacy Mode is set to Off.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"690\" height=\"131\" src=\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Windows-11-Camera-Privacy-Settings.png\" alt=\"Windows 11 Camera Privacy settings\" class=\"wp-image-1313\" srcset=\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Windows-11-Camera-Privacy-Settings.png 690w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Windows-11-Camera-Privacy-Settings-300x57.png 300w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Windows-11-Camera-Privacy-Settings-220x42.png 220w\" sizes=\"auto, (max-width: 690px) 100vw, 690px\" \/><\/figure>\n\n\n\n<p class=\"has-primary-color has-text-color has-link-color has-medium-font-size wp-elements-49b5dd1137d632dcae857fa9225a5fe2\"><strong>Microphone Issue:<\/strong><\/p>\n\n\n\n<p>If you are using Windows 10 and cannot access the microphone, use the <strong>Windows search box<\/strong> to navigate to <strong>Microphone privacy settings.<\/strong> Switch on the <strong>Allow apps to access your microphone<\/strong> toggle and enable access for Zoom. <\/p>\n\n\n\n<p>If audio issues persist, within Windows 10, try using the Windows 10 Troubleshooter utility, which is designed to help fix audio problems automatically. Select the Start Windows logo <strong>Start button<\/strong>. Type <strong>Troubleshoot<\/strong> and select Troubleshoot from the list of results. Select Playing Audio &gt; Run the troubleshooter.  Follow the on-screen prompts, which should correct any issues.<\/p>\n\n\n\n<div style=\"height:var(--wp--preset--spacing--medium)\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<div id=\"ZoomMacAppPerms\" class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\"><strong>Apple Mac\/MacBook app permissions<\/strong><\/h2>\n\n\n\n<p>If you need to check your App permissions, follow the below steps for the device you will be using.<\/p>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-14 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"187\" height=\"211\" src=\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Apple-System-Preferences.png\" alt=\"Apple System Preferences screenshot\" class=\"wp-image-1307\" style=\"width:186px;height:auto\" srcset=\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Apple-System-Preferences.png 187w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Apple-System-Preferences-89x100.png 89w\" sizes=\"auto, (max-width: 187px) 100vw, 187px\" \/><\/figure>\n\n\n\n<p>To access the permissions, you will need to click on the \u2018Apple Logo\u2019 in the top left corner of your screen and then select <strong>System Preferences\/System Settings<\/strong>.<\/p>\n<\/div>\n\n\n\n<p>Next, click on the <strong>Security and Privacy<\/strong> app (below):<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"140\" height=\"168\" src=\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Apple-Security-Privacy-icon.png\" alt=\"iOS Security &amp; Privacy app icon\" class=\"wp-image-1306\" style=\"width:113px;height:auto\" srcset=\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Apple-Security-Privacy-icon.png 140w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Apple-Security-Privacy-icon-83x100.png 83w\" sizes=\"auto, (max-width: 140px) 100vw, 140px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-15 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"582\" height=\"493\" src=\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Apple-Camera-Privacy-Settings-for-Zoom-App.png\" alt=\"Apple Security &amp; Privacy settings\" class=\"wp-image-1305\" style=\"width:451px;height:auto\" srcset=\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Apple-Camera-Privacy-Settings-for-Zoom-App.png 582w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Apple-Camera-Privacy-Settings-for-Zoom-App-300x254.png 300w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Apple-Camera-Privacy-Settings-for-Zoom-App-118x100.png 118w\" sizes=\"auto, (max-width: 582px) 100vw, 582px\" \/><\/figure>\n\n\n\n<p>From here you then select Security and Privacy and then at the top you should see the option for Privacy. You may find that your settings are locked. By clicking on the <strong>\u2018Padlock\u2019<\/strong> in the bottom left corner and entering your Mac password, you can unlock the settings.<\/p>\n<\/div>\n\n\n\n<p class=\"has-primary-color has-text-color has-link-color has-medium-font-size wp-elements-f66a2723850292b97c5352fe4bd078dc\"><strong>Video Issue:<\/strong><\/p>\n\n\n\n<p>Find <strong>Camera <\/strong>on the left-hand menu and then ensure that <strong>Zoom<\/strong> is ticked.<\/p>\n\n\n\n<p class=\"has-primary-color has-text-color has-link-color has-medium-font-size wp-elements-49b5dd1137d632dcae857fa9225a5fe2\"><strong>Microphone Issue:<\/strong><\/p>\n\n\n\n<p>Find <strong>Microphone <\/strong>on the left-hand menu and then ensure that <strong>Zoom<\/strong> is ticked.<\/p>\n\n\n\n<p>You can lock your settings again by clicking the <strong>\u2018padlock\u2019<\/strong> and then re-entering your Mac password.<\/p>\n\n\n\n<div style=\"height:var(--wp--preset--spacing--medium)\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<div id=\"ZoomAndroidAppPerms\" class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\"><strong><strong>Android smartphone or tablet app permissions<\/strong><\/strong><\/h2>\n\n\n\n<p>To check the Zoom permissions on your Android smartphone or tablet device, you will need to:<\/p>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-17 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"334\" height=\"391\" src=\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Android-Smartphone-App-Permissions.png\" alt=\"Android Smartphone App Permissions screenshot\" class=\"wp-image-1302\" style=\"width:324px;height:auto\" srcset=\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Android-Smartphone-App-Permissions.png 334w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Android-Smartphone-App-Permissions-256x300.png 256w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Android-Smartphone-App-Permissions-85x100.png 85w\" sizes=\"auto, (max-width: 334px) 100vw, 334px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Open the <strong>Device Settings<\/strong> from the home screen.&nbsp;<\/li>\n\n\n\n<li>Select <strong>Apps<\/strong><\/li>\n\n\n\n<li>Scroll down and click on <strong>Zoom<\/strong><\/li>\n\n\n\n<li>Click on <strong>Permissions<\/strong><\/li>\n\n\n\n<li>Check that both <strong>Camera and Microphone<\/strong> are toggled <strong>On<\/strong><\/li>\n<\/ul>\n<\/div>\n\n\n\n<div style=\"height:var(--wp--preset--spacing--medium)\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<div id=\"ZoomiPhoneAppPerms\" class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Apple iPhone or iPad app permissions<\/h2>\n\n\n\n<p>To check the Zoom permissions on your iPhone or iPad device, you will need to:<\/p>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-19 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"440\" height=\"350\" src=\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Apple-iPhone-App-Permissions.png\" alt=\"Apple iPhone App Permissions\" class=\"wp-image-1308\" style=\"width:329px;height:auto\" srcset=\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Apple-iPhone-App-Permissions.png 440w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Apple-iPhone-App-Permissions-300x239.png 300w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Apple-iPhone-App-Permissions-126x100.png 126w\" sizes=\"auto, (max-width: 440px) 100vw, 440px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Open the <strong>Device Settings<\/strong> from the home screen.&nbsp;<\/li>\n\n\n\n<li>Scroll down and click on <strong>Zoom<\/strong><\/li>\n\n\n\n<li>Check that both <strong>Camera and Microphone<\/strong> are toggled <strong>On<\/strong><\/li>\n<\/ul>\n<\/div>\n\n\n\n<div style=\"height:var(--wp--preset--spacing--medium)\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<div id=\"JoinOnlineCourse\" class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\" style=\"margin-top:0rem;margin-bottom:2rem;font-style:normal;font-weight:500\">Joining your online course with TTC<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-6 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group has-secondary-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"border-radius:20px\">\n<h3 class=\"wp-block-heading has-primary-color has-text-color has-link-color has-medium-font-size wp-elements-1b8988467093a73a7d3b4d0f9a588636\" style=\"font-style:normal;font-weight:700\">You will receive your joining instructions, which includes the course link and the meeting ID and password within 12 hours of your course.<\/h3>\n\n\n\n<p>You can join the course by either:<\/p>\n\n\n\n<p>Clicking the meeting link<\/p>\n\n\n\n<p>Or<\/p>\n\n\n\n<p>Open the Zoom app from your device, and enter the Meeting ID and Password<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-right:var(--wp--preset--spacing--small)\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"691\" height=\"474\" src=\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Zoom-Joining-your-TTC-Course.png\" alt=\"Zoom - Joining your TTC Course\" class=\"wp-image-1319\" style=\"width:598px;height:auto\" srcset=\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Zoom-Joining-your-TTC-Course.png 691w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Zoom-Joining-your-TTC-Course-300x206.png 300w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Zoom-Joining-your-TTC-Course-146x100.png 146w\" sizes=\"auto, (max-width: 691px) 100vw, 691px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p>If you are joining the meeting from the Zoom app, click <strong>Join a Meeting<\/strong>.<br><strong>Please Note:<\/strong> You do not need to \u201cSign up\u201d or \u201cSign in\u201d to access the course.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"691\" src=\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Zoom-App-Join-a-Meeting-1024x691.png\" alt=\"Zoom App - Join a Meeting\" class=\"wp-image-1321\" style=\"width:520px;height:auto\" srcset=\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Zoom-App-Join-a-Meeting-1024x691.png 1024w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Zoom-App-Join-a-Meeting-300x202.png 300w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Zoom-App-Join-a-Meeting-768x518.png 768w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Zoom-App-Join-a-Meeting-148x100.png 148w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Zoom-App-Join-a-Meeting-1000x675.png 1000w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Zoom-App-Join-a-Meeting.png 1206w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Enter the <strong>Meeting ID<\/strong> found on the communication from TTC. Enter <strong>Your Name <\/strong>and click <strong>Join<\/strong>.<br>Enter the Meeting <strong>Password\/Passcode<\/strong> found on the same communication. Click <strong>Continue<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"385\" height=\"375\" src=\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Zoom-App-Join-Meeting-Name-ID.png\" alt=\"Zoom App - Join Meeting Name and ID\" class=\"wp-image-1322\" style=\"width:431px;height:auto\" srcset=\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Zoom-App-Join-Meeting-Name-ID.png 385w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Zoom-App-Join-Meeting-Name-ID-300x292.png 300w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Zoom-App-Join-Meeting-Name-ID-103x100.png 103w\" sizes=\"auto, (max-width: 385px) 100vw, 385px\" \/><\/figure>\n\n\n\n<p>You will need to share your device sound and video, so the trainer can see and hear you.<\/p>\n\n\n\n<p class=\"has-primary-color has-text-color has-link-color has-base-font-size wp-elements-6a30fd29bc2bf57370d677f24ad76a84\"><strong>Joining Video<\/strong><\/p>\n\n\n\n<p>Once you have either entered the Meeting ID and Password or accessed the course using the course link, you should see a video preview of yourself. You must click &#8216;<strong>Join with Video<\/strong>&#8216;. You will then be taken to the virtual waiting room.<\/p>\n\n\n\n<p class=\"has-primary-color has-text-color has-link-color has-base-font-size wp-elements-647f173a76755db8200306adaa469465\"><strong>Joining Audio<\/strong><\/p>\n\n\n\n<p>Once the trainer admits you into the meeting room you will see a prompt on the screen to join with sound.<\/p>\n\n\n\n<p>When joining on a Windows Device or Apple Device, you will need to click <strong>\u2018Join with Computer Audio\u2019<\/strong> or select &#8216;<strong>Join Audio<\/strong>&#8216; followed by <strong>\u2018Join with Computer Audio\u2019.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"854\" height=\"46\" src=\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Zoom-Join-with-Computer-Audio.png\" alt=\"Zoom - Join with Computer Audio\" class=\"wp-image-1318\" style=\"width:1040px;height:auto\" srcset=\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Zoom-Join-with-Computer-Audio.png 854w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Zoom-Join-with-Computer-Audio-300x16.png 300w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Zoom-Join-with-Computer-Audio-768x41.png 768w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Zoom-Join-with-Computer-Audio-220x12.png 220w\" sizes=\"auto, (max-width: 854px) 100vw, 854px\" \/><\/figure>\n\n\n\n<p>On tablet devices, tap the screen and then click &#8216;<strong>Join Audio<\/strong>&#8216;. Android Devices need to click \u2018<strong>Call via Device Audio<\/strong>\u2019, or if you are joining on an Apple Mobile device, you need to click \u2018<strong>Call using Internet Audio<\/strong>\u2019.  Accept any of the below prompts:<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"177\" height=\"109\" src=\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Zoom-Tablet-Device-Join-Audio.png\" alt=\"Zoom - Tablet Device Join Audio\" class=\"wp-image-1320\" style=\"width:240px;height:auto\" srcset=\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Zoom-Tablet-Device-Join-Audio.png 177w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Zoom-Tablet-Device-Join-Audio-162x100.png 162w\" sizes=\"auto, (max-width: 177px) 100vw, 177px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"158\" height=\"94\" src=\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Zoom-Android-Device-Join-Audio.png\" alt=\"Zoom - Android Device Join Audio\" class=\"wp-image-1315\" style=\"width:250px;height:auto\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"166\" height=\"104\" src=\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Zoom-Apple-iOS-Device-Call-using-Internet-Audio.png\" alt=\"Zoom - Apple iOS Device Call using Internet Audio\" class=\"wp-image-1316\" style=\"width:243px;height:auto\" srcset=\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Zoom-Apple-iOS-Device-Call-using-Internet-Audio.png 166w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/Zoom-Apple-iOS-Device-Call-using-Internet-Audio-160x100.png 160w\" sizes=\"auto, (max-width: 166px) 100vw, 166px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p>On the day of the course, make sure you have a stable internet connection, and your device has sufficient battery charge for the entire course, or have access to a charger.<\/p>\n\n\n\n<p>To ensure a smooth and respectful learning environment, you should be in a private room with no background noise.<\/p>\n\n\n\n<p><strong>Please Note: <\/strong><span style=\"text-decoration: underline\">Blurred or virtual backgrounds are not permitted.<\/span><\/p>\n\n\n\n<div style=\"height:var(--wp--preset--spacing--medium)\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div id=\"StillExpProb\" class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:4rem;margin-bottom:4rem\">\n<h2 class=\"wp-block-heading\" style=\"margin-top:0rem;margin-bottom:2rem;font-style:normal;font-weight:500\"><strong>Still experiencing problems?  TTC is here to help.<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-right:var(--wp--preset--spacing--small)\">\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"910\" src=\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/TTC-Vector-054-Online-Technical-Support-Team-1024x910.png\" alt=\"Online Technical Support\" class=\"wp-image-1311\" style=\"width:415px;height:auto\" srcset=\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/TTC-Vector-054-Online-Technical-Support-Team-1024x910.png 1024w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/TTC-Vector-054-Online-Technical-Support-Team-300x267.png 300w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/TTC-Vector-054-Online-Technical-Support-Team-768x683.png 768w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/TTC-Vector-054-Online-Technical-Support-Team-1536x1366.png 1536w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/TTC-Vector-054-Online-Technical-Support-Team-112x100.png 112w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/TTC-Vector-054-Online-Technical-Support-Team-1152x1024.png 1152w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/TTC-Vector-054-Online-Technical-Support-Team-1000x889.png 1000w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/05\/TTC-Vector-054-Online-Technical-Support-Team.png 1875w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group has-secondary-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"border-radius:20px\">\n<p class=\"has-medium-font-size\">If after completing the above steps, you still experience any technical difficulties with Zoom, or if you have not received your meeting link within 12 hours of your course, &nbsp;you can contact our dedicated <strong>Online Course Support Team:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-medium-font-size\"><a href=\"mailto:coursebooking@ttc-uk.com\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">coursebooking@ttc-uk.com<\/a><\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-5 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-primary-background-color has-text-color has-background has-link-color wp-element-button\" href=\"mailto:CourseBooking@ttc-uk.com\" target=\"_blank\" rel=\"noreferrer noopener\">Email Online Support Team<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-cover alignfull is-light masked-banner\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-secondary-background-color has-background-dim-90 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"1037\" height=\"691\" class=\"wp-block-cover__image-background wp-image-207\" alt=\"\" src=\"https:\/\/www.thettcgroup.com\/wp-content\/uploads\/2024\/01\/cutout-banner-ph.jpg\" data-object-fit=\"cover\" srcset=\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/01\/cutout-banner-ph.jpg 1037w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/01\/cutout-banner-ph-300x200.jpg 300w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/01\/cutout-banner-ph-1024x682.jpg 1024w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/01\/cutout-banner-ph-768x512.jpg 768w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/01\/cutout-banner-ph-150x100.jpg 150w\" sizes=\"auto, (max-width: 1037px) 100vw, 1037px\" \/><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/2024\/02\/Contact-us-by-telephone-sq-scaled.jpg\" alt=\"call centre\" class=\"wp-image-1000001258\" srcset=\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/2024\/02\/Contact-us-by-telephone-sq-scaled.jpg 2560w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/2024\/02\/Contact-us-by-telephone-sq-150x150.jpg 150w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/2024\/02\/Contact-us-by-telephone-sq-300x300.jpg 300w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/2024\/02\/Contact-us-by-telephone-sq-768x768.jpg 768w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/2024\/02\/Contact-us-by-telephone-sq-1024x1024.jpg 1024w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/2024\/02\/Contact-us-by-telephone-sq-1536x1536.jpg 1536w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/2024\/02\/Contact-us-by-telephone-sq-2048x2048.jpg 2048w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/2024\/02\/Contact-us-by-telephone-sq-100x100.jpg 100w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/2024\/02\/Contact-us-by-telephone-sq-1000x1000.jpg 1000w, https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/2024\/02\/Contact-us-by-telephone-sq-767x767.jpg 767w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-left has-primary-color has-text-color has-link-color has-xx-large-font-size wp-elements-269c19be85978645d80127f68de05119\" style=\"font-style:normal;font-weight:700\">Get in touch<\/h2>\n\n\n\n<p>Need help preparing for your online course? Our friendly and experienced agents are here to help.<\/p>\n\n\n\n<div style=\"height:var(--wp--preset--spacing--xx-small)\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-horizontal is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-6 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link has-white-color has-primary-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/www.thettcgroup.com\/contact-us\/\">Contact us<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Thank you for choosing TTC. This Zoom technical support guide will walk you through how to best prepare and setup your device to access your online course successfully. Contents: Using a computer or laptop provides the best experience, however, tablets and smartphones are also acceptable. The device will need to have a front-facing camera, microphone, [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":1250,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1326","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Zoom technical support - Police Referred Course<\/title>\n<meta name=\"description\" content=\"Thank you for choosing TTC. This Zoom technical support guide will walk you through how to best prepare and setup your device to access your online course successfully.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/zoom-technical-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Zoom technical support - Police Referred Course\" \/>\n<meta property=\"og:description\" content=\"Thank you for choosing TTC. This Zoom technical support guide will walk you through how to best prepare and setup your device to access your online course successfully.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/zoom-technical-support\/\" \/>\n<meta property=\"og:site_name\" content=\"Police Referred Course\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-27T10:56:46+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"12 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/zoom-technical-support\/\",\"url\":\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/zoom-technical-support\/\",\"name\":\"Zoom technical support - Police Referred Course\",\"isPartOf\":{\"@id\":\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/zoom-technical-support\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/zoom-technical-support\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/03\/On-road-7_plate_blur-1.jpg\",\"datePublished\":\"2024-05-09T07:53:20+00:00\",\"dateModified\":\"2025-03-27T10:56:46+00:00\",\"description\":\"Thank you for choosing TTC. This Zoom technical support guide will walk you through how to best prepare and setup your device to access your online course successfully.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/zoom-technical-support\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/zoom-technical-support\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/zoom-technical-support\/#primaryimage\",\"url\":\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/03\/On-road-7_plate_blur-1.jpg\",\"contentUrl\":\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/03\/On-road-7_plate_blur-1.jpg\",\"width\":8256,\"height\":5504,\"caption\":\"Car on road with school signs\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/zoom-technical-support\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Police Referred Course\",\"item\":\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Zoom technical support\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/#website\",\"url\":\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/\",\"name\":\"Police Referred Course\",\"description\":\"Police Referred Course\",\"publisher\":{\"@id\":\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/#organization\",\"name\":\"Police Referred Course\",\"url\":\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2023\/12\/logo.svg\",\"contentUrl\":\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2023\/12\/logo.svg\",\"caption\":\"Police Referred Course\"},\"image\":{\"@id\":\"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Zoom technical support - Police Referred Course","description":"Thank you for choosing TTC. This Zoom technical support guide will walk you through how to best prepare and setup your device to access your online course successfully.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/zoom-technical-support\/","og_locale":"en_GB","og_type":"article","og_title":"Zoom technical support - Police Referred Course","og_description":"Thank you for choosing TTC. This Zoom technical support guide will walk you through how to best prepare and setup your device to access your online course successfully.","og_url":"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/zoom-technical-support\/","og_site_name":"Police Referred Course","article_modified_time":"2025-03-27T10:56:46+00:00","twitter_card":"summary_large_image","twitter_misc":{"Estimated reading time":"12 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/zoom-technical-support\/","url":"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/zoom-technical-support\/","name":"Zoom technical support - Police Referred Course","isPartOf":{"@id":"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/zoom-technical-support\/#primaryimage"},"image":{"@id":"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/zoom-technical-support\/#primaryimage"},"thumbnailUrl":"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/03\/On-road-7_plate_blur-1.jpg","datePublished":"2024-05-09T07:53:20+00:00","dateModified":"2025-03-27T10:56:46+00:00","description":"Thank you for choosing TTC. This Zoom technical support guide will walk you through how to best prepare and setup your device to access your online course successfully.","breadcrumb":{"@id":"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/zoom-technical-support\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.thettcgroup.com\/police-court-referred-courses\/zoom-technical-support\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/zoom-technical-support\/#primaryimage","url":"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/03\/On-road-7_plate_blur-1.jpg","contentUrl":"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2024\/03\/On-road-7_plate_blur-1.jpg","width":8256,"height":5504,"caption":"Car on road with school signs"},{"@type":"BreadcrumbList","@id":"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/zoom-technical-support\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Police Referred Course","item":"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/"},{"@type":"ListItem","position":2,"name":"Zoom technical support"}]},{"@type":"WebSite","@id":"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/#website","url":"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/","name":"Police Referred Course","description":"Police Referred Course","publisher":{"@id":"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/#organization","name":"Police Referred Course","url":"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/#\/schema\/logo\/image\/","url":"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2023\/12\/logo.svg","contentUrl":"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-content\/uploads\/sites\/8\/2023\/12\/logo.svg","caption":"Police Referred Course"},"image":{"@id":"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-json\/wp\/v2\/pages\/1326","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-json\/wp\/v2\/comments?post=1326"}],"version-history":[{"count":0,"href":"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-json\/wp\/v2\/pages\/1326\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-json\/wp\/v2\/media\/1250"}],"wp:attachment":[{"href":"https:\/\/www.thettcgroup.com\/police-court-referred-courses\/wp-json\/wp\/v2\/media?parent=1326"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}