{"id":856,"date":"2024-02-11T21:19:20","date_gmt":"2024-02-11T21:19:20","guid":{"rendered":"https:\/\/www.thettcgroup.com\/group\/?page_id=856"},"modified":"2026-03-09T15:17:49","modified_gmt":"2026-03-09T15:17:49","slug":"esg","status":"publish","type":"page","link":"https:\/\/www.thettcgroup.com\/group\/about\/esg\/","title":{"rendered":"Environmental, Social & Corporate Governance"},"content":{"rendered":"\n
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Environmental, Social & Corporate Governance<\/h1>\n\n\n\n

Supporting Environmental, Social & Corporate Governance across our business.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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\tHome<\/a> >\nGroup<\/a><\/span> > About<\/a><\/span> > Environmental, Social & Corporate Governance<\/span><\/span><\/div><\/div>\n\n\n\n
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Annual ESG Highlight Report<\/h2>\n\n\n\n

TTC Group is proud to publish our annual Environmental, Social & Corporate Governance (ESG) highlight report, demonstrating our commitments, achievements and performance in managing our ESG impact.<\/p>\n\n\n\n

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Download our ESG report (PDF) <\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n
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Theme One: Our Business Ethos<\/h2>\n\n\n\n

TTC is committed to improving road safety by empowering people through education and ultimately changing behaviour.<\/p>\n\n\n\n

Our capabilities and services are driven by the needs of today\u2019s businesses and wider social aims to improve the well-being and safety of all road users.<\/p>\n\n\n\n

Driven by quality, which is central to our client solutions, we are fully compliant with a comprehensive range of internationally recognised Quality Management Systems, all accredited by The British Standards Institute (BSI).<\/p>\n<\/div>

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TTC Group will conduct its business honestly and ethically wherever we operate. We will constantly improve the quality of our services, products and operations and will create and enhance our reputation for honesty, fairness, respect, responsibility, integrity and sound business judgement. No illegal or unethical conduct on the part of the directors, managers, employees or affiliates could ever be in the company\u2019s best interest.<\/p>\nJim Kirkwood, CEO, TTC Group<\/strong><\/cite><\/blockquote>\n<\/div>\n\n\n\n

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Theme Two: Our People<\/strong><\/h2>\n\n\n\n

We are committed to providing an inclusive working environment where everyone feels valued and respected. We recognise people from different backgrounds, experiences and abilities can bring fresh ideas and innovations to improve our working practices and business, particularly towards offering a service provision to our customers and clients that meets a diverse range of needs.<\/p>\n\n\n\n

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We provide a secure and safe environment for our people to work and support our staff with a health and wellbeing programme.<\/p>\n<\/div>\n\n\n\n

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Our people are frequently consulted and the feedback is used to provide support, training and development.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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We believe that the success of TTC Group begins and ends with people. If we make work better for our colleagues, we make our culture stronger, healthier and happier. Because TTC Group understand that it\u2019s people that make work better.<\/p>\nMary de Villiers, Head of Human Resources, TTC Group<\/strong><\/cite><\/blockquote>\n<\/div>\n\n\n\n

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Theme Three: Caring for our Customers<\/strong><\/h2>\n\n\n\n

We set clear standards of service and regularly review and improve performance. We operate in an ethical manner, treating customers, employees and suppliers as we would like to be treated.<\/p>\n\n\n\n

Our Treating Customers Fairly policy and formalised Complaints procedure ensures that customer queries, requests and complaints are timely and efficiently dealt with in order to resolve complaints first time.<\/p>\n\n\n\n

TTC\u2019s products and services are:<\/p>\n\n\n\n