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About
Complaints procedure
Register a complaint
Register a complaint
At TTC Group we aim to offer you the best customer journey possible, if you feel we have not achieved this then please let us know.
Submit a Complaint
Name
*
Please enter your full name
Address
*
Please enter your full address, including postcode.
Telephone Number
*
This is your preferred contact telephone number, should we need to discuss your complaint.
Email
*
TTC Booking Reference
The booking reference supplied by TTC following your course booking.
Reason For Complaint
*
A short reason for submitting this complaint.
Details of Complaint
*
Please provide as much information as you can around the reasons and circumstances for your complaint to assist in our investigation.
Consent for storing submitted data
*
Yes, I give permission to store and process my data
No, I don't consent to storing and processing my data
Confirm you are not a robot
*
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Your complaint has been submitted to TTC Group. Your stage 1 complaint will be assessed by a member of our team. We aim to have investigated your concern and reply to your complaint within 7 working days. Some complaints may take longer to fully investigate. In such cases, we will contact you to advise as such, confirming an appropriate date where we will reply to you.
